If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons:

1. You have incorrectly entered your credit card number.

2. You have incorrectly entered your CVV code.

3. You have incorrectly entered your expiration date.

4. You have used a cancelled credit card to place your order.

5. Your card is restricted to point-of-sale transactions only (sales where your card is physically scanned)

6. Your issuing bank may be wary of an overseas transaction in the case it is not yourself placing the order. (Welcome Recordings is based in Wales, UK.) Please contact your bank and they will clear your card to enable you to represent it.

7. American Express cards cannot be used.

Please double-check your credit card and/or with your bank to ensure that none of these problems have occurred. If you realize that you’ve made a mistake, simply return to the payment option page and enter in the correct information. Continue checking out as normal.

If you’re still encountering problems, please contact us. However, at NO point should you ever e-mail us your full credit card number. Your e-mail does not have the same security features in place as the website.

You may also pay by Cheque made payable to Paul Soffe.This can also be done on the cart and you select pay by cheque when option of card or cheque is shown.We will then hold your order until cheque is received and cleared. ( We have to do this as there are, as we all know, unscrupulous characters on the internet who, if a chip in the armour is discovered, will take advantage)